Popular Resources
Common requests made by customers
Caring for Your Product
All our pool products, fences, panels, balustrades & accessories are designed to be super-easy to maintain, but ensure you get the most out of your purchase, we’ve put together some helpful tips for keeping them in the best condition possible.
The Pool Perf DIY Centre
A comprehensive library of How-To guides, complemented by video examples to help you through your first time installing our product. We also include a bunch of tips, tricks & work-arounds to assist you with even the trickiest installs.
Warranty, Returns & Refunds
We pride ourselves on quality at every step of the way, but every once in a while, things can go wrong. Whether you’ve ordered the wrong part, or received a faulty product, we’re here to help, so check here to find out how we handle this process.
Why not Get in Touch?
Why not Get in Touch?
If there’s anything you need and you can’t find it here, we want to know! We’re always striving to deliver the best customer service possible, so if there’s something you need that’s not covered here or you’d like to know more, simply call us on 1300 332 688.
Frequently Asked Questions
Answers to all your questions, including the use of this website, the product selection process, how we operate, including measuring, quoting, the materials we will use, where & how your product will get made, estimated timeframes & what you can expect from us, as well as all the details on how we intend to treat you after your purchase and all the little things you might want to know before you commit to your investment.
policies & Legal information
Why not Get in Touch?
Why not Get in Touch?
If there’s anything you need and you can’t find it here, we want to know! We’re always striving to deliver the best customer service possible, so if there’s something you need that’s not covered here or you’d like to know more, simply call us on 1300 332 688.